Client Spotlight DRH Cycle Technology

Providing unrivalled customer service

November 29, 2024

Inspired by our love for cycling and a summer which we hope is full of outdoor adventure, pedal power has fuelled our July spotlight as we say hi to Dan Haigh from DRH Cycle Technology.

Dan launched his independent, online cycle business and Wakefield-based store in 2009 and offers a full suite of bikes, clothing, and accessories, alongside servicing and Bike Fit.

Passion for Bikes

Dan has always had a real passion for bikes. However, his decision to set up his own independent cycle shop, only came about when he realised he wasn’t enjoying his previous role.

Dan explains: “I love cycling and have previously run a cycle shop, here I enjoyed welcoming people through the door and helping them to find the perfect bike. I then changed careers and realised I wasn’t smiling each day. So, I went back to what made me happy – bikes! I’ve never looked back and have been matching people with the best bike for them ever since.”

Quality Products and Service

DRH Cycle Technology is part of the Trek franchise. As an independent cycle store, they also stock a wide range of leading cycle brands; they combine the highest quality products with the very best service – just take a look at the company’s reviews this way

Catering for All

Celebrating the inclusivity of cycling, DRH Cycle Technology caters for different price points (from £500 - £15,000) and needs. Whether you enjoy a leisurely ride or are a serious cyclist that thrives on riding at a good level, there is a bike for you.

“Our range of bikes is impressive, both in-store and online,” comments Dan. “We try to ensure that we have a good selection, and our goal is always to meet the needs of each cyclist.

“We’re a friendly team that works hard to match a rider to a bike; we do this by really understanding what each customer is looking for; it’s one of the reasons we encourage people to drop in and have a chat with us in store.

“There is such an exciting suite of bikes now available, that can enhance the cycling experience - whether you are looking for an electric bike, mountain bike, road or gravel bike – we stock them all!”

In Safe Hands

Keeping cyclists safe is an important part of Dan’s ethos. Supporting this, the DRH Cycle Technology workshop provides cycle servicing and maintenance. What’s more, all bikes purchased from the company receive a free first service and safety check – which they like to complete between 6-8 weeks after purchase.

In addition to servicing and maintenance, Dan’s experienced team, who are qualified to operate to the highest industry standards demanded by a professional cycle workshop, can service and repair most models of bikes. Complementing their expertise with a large stock of parts and accessories means that the team can offer a quick turnaround too.

Bike Fit

For those cyclists looking for a more comfortable ride, Dan’s offers the expertise of a fully qualified Trek technician who can consult with a cyclist to optimise bike position – obviously taking on board any injury history, physical condition and preference.

If you are looking for a new bike, are interested in a cycle-to-work scheme or are conscious that your beloved bike may need a little maintenance and repair, contact Dan at DRH Cycle Technology at 01924 311234. You can also visit the website to find out more here.